Privacy Policy

This Privacy Policy explains how Tailor Craft Studio processes personal data when you use the website, contact us, request an appointment, or engage us for tailoring, alterations, garment remodelling, or upcycling services.

Policy guidance

This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
01 · Purpose

How We Use Data

We use personal data to respond to enquiries, arrange appointments, assess garments and materials, prepare quotations, obtain design approval, carry out remodelling or alteration work, manage collection, process payments, maintain business records, secure the website, and meet legal obligations. We may also use limited data to improve service administration and handle customer communications.

Processing is limited to the operational needs of the studio and the website.
02 · Sharing

Service Providers

We may share data with trusted service providers that support website operation, communications, recordkeeping, payment processing, or other administrative functions. Where a third party acts on our instructions, it is expected to use the data only for the agreed purpose and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their role.
GDPR

GDPR Overview

Where GDPR applies, we process personal data on a lawful basis such as consent, contract performance, legal obligation, or legitimate interests, depending on the context. We limit processing to what is necessary for tailoring, alterations, garment remodelling, upcycling, administration, and compliance.

Because Tailor Craft Studio is established in Portugal, GDPR applies to our processing of personal data in the European Economic Area where the regulation is relevant.

This section summarises GDPR-based information for EEA users.
GDPR Rights

Your GDPR Rights

Where applicable, you may request access, rectification, erasure, restriction, portability, or objection. You may also withdraw consent where processing relies on consent. Some requests may be limited by legal retention duties, contractual needs, or the need to complete a project already in progress.

GDPR rights are handled through a verified request process.
User Rights

Your Rights

You may have rights to know how your data is used, to correct inaccurate information, to request deletion in appropriate cases, and to object to certain processing. You may also raise concerns with the competent data protection authority if you believe your rights have been affected.

Available rights depend on the legal basis and the nature of the request.
Requests

How to Make a Request

To exercise a privacy right, provide enough information for us to identify the relevant record and understand the request. We may ask for additional details to confirm identity or to locate the correct file. We will respond within the period required by applicable law and keep a record of the request for compliance purposes.

Requests are reviewed before action is taken to protect confidentiality and accuracy.
Data Retention

Data Retention

We retain personal data for the period necessary to manage enquiries, quotations, appointments, project work, payment records, and any follow-up related to the service provided. After that, data is deleted, anonymised, or archived where retention is required by law or for legitimate business recordkeeping.

Records are kept only for as long as needed for service, legal, or accounting purposes.
Policy Updates

Policy Changes

The updated version will apply from the date shown in the revised notice. If a change materially affects how we process personal data, we will take reasonable steps to make the update visible on the website or through direct communication where appropriate.

We may revise this notice when our practices, legal duties, or site features change.
01

Data We Collect

We may process identification and contact details, project inquiry content, appointment and fitting information, garment and material assessment notes, quote and approval records, payment status, collection details, and limited technical data such as device or browser information. Where relevant, we also process communications about redesign, alterations, upcycling, and service follow-up.

The data collected depends on the inquiry, booking, or project stage.
02

How We Collect Data

We receive data from contact forms, email, phone calls, booking requests, fitting appointments, and messages exchanged during the project process. We also generate internal records from assessments, quotations, design approvals, work progress, and collection arrangements. Some technical data may be collected automatically when the website is used.

Most information is provided directly by the customer during normal service use.
03

Cookie Types

We may use essential cookies to support site operation, security, and form handling. If analytics or preference cookies are used, they are limited to understanding site use and remembering selected settings. Cookies may be session-based or persistent, depending on their purpose.

Cookie use is kept to standard website functions and basic measurement where enabled.
04

Cookie Controls

You may manage cookies through your browser controls and, where available, through any cookie preferences presented on the site. Disabling some cookies may affect basic site functions or form performance, but it will not prevent you from contacting us by other means.

Browser settings can be used to limit or remove non-essential cookies.

Contact Details

Privacy email
feedback@monthreefbeach.click
Privacy phone
+351 914 058 978
Postal address
Praça de Teófilo Braga 12, 2900 Setúbal
Privacy contact