Data We Collect
We may process identification and contact details, project inquiry content, appointment and fitting information, garment and material assessment notes, quote and approval records, payment status, collection details, and limited technical data such as device or browser information. Where relevant, we also process communications about redesign, alterations, upcycling, and service follow-up.
The data collected depends on the inquiry, booking, or project stage.
How We Collect Data
We receive data from contact forms, email, phone calls, booking requests, fitting appointments, and messages exchanged during the project process. We also generate internal records from assessments, quotations, design approvals, work progress, and collection arrangements. Some technical data may be collected automatically when the website is used.
Most information is provided directly by the customer during normal service use.
Cookie Types
We may use essential cookies to support site operation, security, and form handling. If analytics or preference cookies are used, they are limited to understanding site use and remembering selected settings. Cookies may be session-based or persistent, depending on their purpose.
Cookie use is kept to standard website functions and basic measurement where enabled.
Cookie Controls
You may manage cookies through your browser controls and, where available, through any cookie preferences presented on the site. Disabling some cookies may affect basic site functions or form performance, but it will not prevent you from contacting us by other means.
Browser settings can be used to limit or remove non-essential cookies.